Shipping policy

All Orders are processed from our fulfilment partners.

Shipping Timeframes

At Goodienook, we strive to provide you with the best possible shopping experience. Our standard shipping timeframe is 6-9 business days. Please note that business days refer to Monday through Friday, excluding holidays.

Order Processing

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are provided based on your selected shipping method and destination. Please note that delivery times are estimates and may vary due to external factors beyond our control.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Goodienook is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Goodienook is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.